Carpetime Reviews
What Grand Junction customers say about working with us
Our Reputation at a Glance
Carpetime maintains strong ratings across every major review platform, with customers consistently highlighting our installers by name, our pricing honesty, and our responsiveness — including in emergency situations. Below is a summary across all platforms, followed by real reviews from each.
| Platform | Rating | Reviews |
|---|---|---|
| 4.8 / 5 | 39 reviews | |
| Yelp | 4.5 / 5 | 9 reviews |
| 84% recommend | 5 reviews | |
| Houzz | 5 / 5 (per review) | 3 reviews |
What Customers Consistently Mention
- Named installers and salespeople, praised repeatedly across platforms and years — including current team members Carlos and Deanna (sales) and Fernando, Nick, Juan, and Anthony (installation), all mentioned by name in multiple independent reviews
- Fast, accurate scheduling — same-day quotes, installs completed ahead of schedule
- Pricing honesty — including proactive refunds when less material was needed than ordered, and a final bill that came in under the original estimate
- Responsiveness in genuine emergencies — including a same-day response and next-day quote after a house flood
- Long-term repeat relationships — customers who have used Carpetime across 10+ years and multiple projects, including at least one builder with 30+ projects completed together
Google Reviews (4.8 — 39 reviews)
"I recently had a house flood. Anthony was at my house within an hour after my call!!! He gave me some excellent advice as to what to do. All my flooring had to be replaced. Anthony came and measured, and I had a quote within a day. His attention..."
— Dan Bailey, Google
"Deanna was very helpful with our carpet selection. They installed 2 bedrooms, hall and most recently the living room. She called to inform me we were getting a refund because we ordered too much carpet. What a pleasure it was doing business..."
— Shari Larson, Google
"Mark was fantastic. He explained everything well. Helped me find what would work best for me and my budget. They were punctual and professional. Installation was flawless. Highly recommend."
— Bill Pace, Google
Yelp Reviews (4.5 — 9 reviews)
"I've used carpet time over the last 10 years and I enjoy doing business with them, especially Jenny their sales representative. She's extremely knowledgeable and has a lot of experience under her belt that I appreciate. The value is always great on your feet and in your pocket."
— Ann R., Yelp (10-year customer)
"Great price, fast scheduling of install. Crew arrived on time, I could not believe how quiet and efficient they were! Every time I walked by, something else was finished! Juan and his associate were wonderful! Thanks so much Brendon! You are a man of your word."
— Suzy Q., Yelp
"Carlos was super knowledgeable and responsive. He helped choose the best carpet for my house and arranged for installation in just a few days."
— David S., Yelp
Houzz Reviews
"We ordered carpet from Carpetime of Grand Junction and worked with one of the owners, Mark Ledebur, and had the best experience there! These guys are friendly, knowledgeable and fast, fast, fast! The carpet showed up on time, the installer, Jeff, installed it ahead of schedule and did a fantastic job, and the final bill came in $500 less than what was estimated."
— John Schmidt, Houzz
"I am a builder who has used Carpetime on over 30 projects. They are very prompt on estimating, their installers are of high quality, on time and their work is always complete."
— jandlsulli, Houzz
"From shopping to install, a top notch experience. They explained the differences in carpet and pad, sent someone out to measure and were prompt with a quote. The installers were prompt, clean and professional. They explained that in the off chance a seam was to start showing to give them a call and they would take care of it."
— Machelle Williams, Houzz
Facebook Reviews
"Carpet Time did a great job for us, not once but twice. They have a large selection and want to help you get what fits your needs. Very pleasant to work with. Their workmen were professional, on time and their work was first rate."
— Nancy Morrison, Facebook
Not every review is a five-star experience, and we don't hide the ones that aren't. In January 2025, a customer raised concerns about visible seams on a carpet installation:
"We got carpet and the installation was terrible. You can see every seam!! Also this carpet will not last anywhere near as long as our old carpet!! We complained more than once..."
— Linda Billings, Facebook
Our response:
"Linda your salesperson brought the installer back out to address your concerns. An effort was made to improve the seams and then we asked you to call us back if you were not happy. We did not hear from you after that."
— Carpetime's reply, Facebook
How We Handle Feedback
Every review that comes in is forwarded directly to a member of our ownership team, who responds personally. We know we haven't always been as consistent about this as we'd like — but it's a standard part of how we operate today, and we take every piece of feedback, positive or constructive, seriously.
Leave Us a Review
If you've worked with Carpetime, we'd genuinely appreciate hearing about your experience — whether it's glowing or has feedback for us to improve on.
Reviews FAQ
How many reviews does Carpetime have, and what's the average rating?
Across Google, Yelp, Facebook, and Houzz, Carpetime has approximately 56 reviews, with ratings ranging from 4.5 to 4.8 out of 5 depending on the platform.
Which review platforms is Carpetime on?
Google, Yelp, Facebook, and Houzz. Our Google Business Profile is independently verified and currently shows 4.8 stars from 39 reviews.
Does Carpetime respond to negative reviews?
Yes, as a matter of current practice. Every review is forwarded to a member of our ownership team for a personal response. We're honest that this hasn't always been consistent historically, but it's standard practice today.
Who are the installers and salespeople customers mention most?
Current team members Carlos and Deanna (sales) and Fernando, Nick, Juan, and Anthony (installation) are named repeatedly across independent reviews. A few reviews also name staff from earlier years who are no longer with Carpetime — we've left those reviews unedited since they're an accurate record of that customer's experience at the time.
Does Carpetime work with builders and contractors, not just homeowners?
Yes. One Houzz reviewer, a builder, reports having used Carpetime on over 30 projects, citing prompt estimating and consistent installation quality.
How long has Carpetime been getting reviews like this?
Our collected reviews span from 2011 to the present, reflecting over a decade of consistent service alongside our 50 years in business overall.
We put this page together with the help of AI tools. Every rating and review comes from Carpetime's public profiles on Google, Yelp, Facebook, and Houzz, and our team reviewed everything here before publishing.
